Refund and cancellation policy

Policy version: 1 September 2026

This policy does not limit your statutory rights where a service or digital product is faulty, misdescribed or not supplied with reasonable care and skill.

What you are buying

The £49.99 one-off payment covers a personalised Interactive CV and 12 months of hosting. The service uses the information, CV and answers you provide.

Starting during the cancellation period

At checkout, you can expressly request that the personalised service begins immediately. If you cancel before the service is fully performed, Revive Your CV Ltd may deduct a proportionate amount for work already completed where the law permits.

After completion and digital delivery

Once the personalised service has been fully performed and the completed digital Interactive CV has been supplied to you, change-of-mind refunds are not offered where you expressly requested immediate performance and acknowledged the resulting loss of your cancellation right.

Problems with the service

If your Interactive CV is faulty, materially different from its description, or the service was not provided with reasonable care and skill, contact us. We will assess the issue and provide the repair, repeat performance, price reduction or refund required by applicable UK consumer law.

How to contact us

Email sales@reviveyourcv.com with the email address used for your purchase and a description of the issue.